Privacy Policy
Watling Street Dental Care
Last updated: April 2026
1. Who We Are
Watling Street Dental Care is a dental practice providing NHS and private dental services in the United Kingdom.
Data Controller : Dr. Olurotimi Adesanya
Watling Street Dental Care
56 Watling Street Gillingham ME72YN
info@watlingstreetdental.co.uk
01634 5776688
We are registered with the Information Commissioner’s Office (ICO) and comply with the **UK General Data Protection Regulation and the Data Protection Act 2018.
2. What Information We Collect
We may collect and process the following data:
a) Personal Information
- Name
- Date of birth
- Address
- Phone number
- Email address
b) Health Information (Special Category Data)
- Medical history
- Dental records
- X-rays and clinical notes
c) Website Data
- IP address
- Browser type
- Pages visited
- Cookies (see section below)
3. How We Use Your Information
We use your data to:
- Provide dental care and treatment
- Manage appointments and reminders
- Maintain accurate patient records
- Process payments and NHS claims
- Respond to enquiries
- Improve our website and services
- Meet legal and regulatory obligations
4. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent – for marketing or optional communications
- Contract – to provide dental services
- Legal obligation – NHS reporting, compliance
- Vital interests – in emergencies
- Healthcare provision – under UK GDPR Article 9 (special category data)
5. How We Store Your Data
Your data is securely stored:
- On encrypted dental practice management systems
- In secure cloud-based systems compliant with NHS standards
- With restricted access to authorised staff only
We retain records in line with NHS and professional guidelines (typically up to 11 years, or longer for children).
6. Sharing Your Information
We may share your data with:
- NHS England (for NHS patients)
- Dental laboratories
- Specialist referral providers
- Regulatory bodies (e.g. General Dental Council)
- Insurance companies (with consent)
We will never sell your data to third parties.
7. Cookies
Our website may use cookies to improve user experience.
Cookies help us:
- Understand website traffic
- Improve functionality
- Enhance security
You can control cookies through your browser settings.
8. Your Data Protection Right
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (where applicable)
- Restrict processing
- Object to processing
- Data portability
To exercise your rights, contact us using the details above.
You also have the right to lodge a complaint with the Information Commissioner’s Office.
9. Data Security
We take data protection seriously and implement:
- Secure systems and encryption
- Staff training on confidentiality
- Regular compliance checks
- Access controls
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
11. Changes to This Policy
We may update this privacy policy from time to time. Updates will be posted on this page with a revised date.
